Who we are
WedSnap provides private wedding photo and video galleries that allow couples to collect uploads from their invited guests.
WedSnap is a trading name of Andy Hornby, sole trader. Andy Hornby is the data controller responsible for the processing of personal information described in this policy.
References to WedSnap, we, us or our in this policy refer to Andy Hornby trading as WedSnap.
Email: hello@wed-snap.co.uk
Geographical business address:
4 Jubilee Road
Portchester
Hampshire
PO16 9RQ
United Kingdom
This address is provided for privacy, legal and consumer correspondence. WedSnap is an online service and does not operate customer-facing premises. No customer visits or appointments are accepted at this address.
Privacy enquiries can also be submitted through the WedSnap contact page.
Information we collect
Depending on how you use WedSnap, we may collect:
- names, email addresses and account login information;
- wedding or event names and dates;
- gallery settings and account activity;
- guest names and optional messages submitted with uploads;
- photographs and videos uploaded to a wedding gallery;
- payment status, PayPal order references and transaction identifiers;
- referral-offer and checkout-session information;
- contact-form messages and support correspondence;
- technical information needed for security, fraud prevention, sessions and service operation.
WedSnap does not need guests to create an account before uploading to a gallery.
How we use information
We use information to:
- create and operate wedding gallery accounts;
- receive, organise and display authorised guest uploads;
- allow couples to download their collected media;
- process and verify payments;
- prevent duplicate transactions, fraud and misuse;
- provide account, technical and customer support;
- maintain the security and reliability of the service;
- meet accounting, legal and regulatory obligations.
We do not sell wedding photographs, guest information or customer information to advertisers.
Lawful bases
The lawful basis used depends on the purpose of the processing. This may include:
- contract, where information is needed to provide the service purchased by a couple;
- legitimate interests, where information is needed to secure, maintain and improve the service;
- legal obligation, where records must be kept for accounting, taxation, disputes or regulatory requirements;
- consent, where consent is the appropriate basis for a specific optional use.
Wedding photographs and guest uploads
Couples control who receives their wedding gallery link or QR code. Guests should only upload material they are entitled to share.
Uploaded photographs and videos may contain personal information about people shown or heard in the material. Couples and guests should consider the privacy and wishes of other people before uploading, downloading or sharing those files elsewhere.
WedSnap processes uploaded media to provide the gallery service. It does not claim ownership of customer or guest photographs and videos.
Payments
Payments are processed through PayPal. WedSnap does not receive or store a customer’s complete card number.
We retain payment references and status information needed to confirm purchases, prevent duplicate processing, investigate problems and maintain financial records.
PayPal processes personal information under its own privacy documentation and terms.
Website analytics and marketing measurement
WedSnap uses optional website analytics only when a visitor chooses to allow Analytics through the website's privacy controls.
When Analytics is allowed, WedSnap creates a random wedsnap_analytics_id identifier. The identifier itself does not contain a name or email address and is stored in the visitor's browser for up to 30 days.
First-party analytics records may include:
- the public WedSnap page visited;
- traffic source and medium;
- UTM campaign, content or search-term information where supplied;
- the referring website host and page path where available;
- whether pricing or checkout was viewed;
- whether PayPal checkout was started;
- whether a purchase was completed;
- the purchase value and currency for an attributed purchase.
WedSnap's first-party conversion analytics ledger does not store the visitor's name, email address, IP address or browser user-agent string.
If a visitor separately chooses to allow Marketing, WedSnap may use Meta Pixel and Meta's Conversions API to measure Facebook and Instagram advertising.
Browser-side Meta measurement may record page views and checkout activity. For a completed purchase, WedSnap may send Meta a Purchase event containing the purchase value and currency together with matching information such as hashed email address and name, Meta browser or click identifiers where available, IP address, browser user-agent and the relevant WedSnap page URL.
WedSnap does not enable these Meta marketing events unless Marketing consent has been granted.
Analytics and Marketing choices can be reviewed or withdrawn at any time using Cookie settings in the WedSnap website footer. Withdrawing consent stops the relevant optional processing from that point onwards. It does not affect processing that was lawfully carried out before consent was withdrawn.
More information about the browser technologies involved is available in the Cookie Policy.
International transfers
WedSnap's current core website hosting, database storage, gallery storage and hosted email infrastructure are provided through UK-based hosting infrastructure.
PayPal operates internationally and may process or transfer personal information outside the United Kingdom when providing payment services.
Meta also operates internationally and information processed through Meta Pixel or the Conversions API may be processed outside the United Kingdom. Meta publishes information about its international processing and the safeguards it uses in its own privacy documentation.
PayPal states that, where applicable, international transfers are protected using measures such as transfers to countries recognised as providing adequate protection, appropriate contractual terms incorporating recognised UK transfer mechanisms, or another permitted transfer basis.
Further details about PayPal's international processing and transfer safeguards, including information about the relevant transfer mechanisms, are available in the PayPal Privacy Statement.
You can also contact WedSnap at hello@wed-snap.co.uk if you have questions about how your information is handled or transferred.
How long information is retained
Wedding gallery access is designed to remain available through the wedding period and for the stated post-wedding access window shown within the service.
WedSnap currently provides gallery access for 90 days after the wedding date. Couples should download all required photographs and videos before access expires.
Media and temporary technical files may remain for a short period while automated deletion, system maintenance or backup rotation completes.
Account, payment, fraud-prevention, accounting and support records may be retained for longer where needed for legal, tax, dispute, security or operational purposes.
The optional WedSnap analytics identifier stored in the browser lasts for up to 30 days. The separate cookie that remembers a visitor's Analytics and Marketing choices may remain for up to six months.
First-party analytics event records are retained only for as long as reasonably needed to compare website and marketing performance, investigate measurement problems and understand conversion trends. They may then be deleted or reduced to aggregated reporting. Information sent to Meta is also subject to Meta's own retention practices.
Different records can therefore have different retention periods.
Security
WedSnap uses technical and organisational safeguards intended to protect personal information and private gallery media.
These include measures such as:
- controlled access to uploaded media;
- protected account sessions;
- encrypted HTTPS connections;
- restricted configuration and credential storage;
- payment verification with PayPal;
- monitoring and measures against unauthorised access.
No online system can guarantee absolute security. Customers should keep account passwords and private gallery links secure.
Your information rights
Depending on the circumstances, UK data-protection law may give you rights to:
- ask whether personal information is being processed;
- request access to personal information;
- ask for inaccurate information to be corrected;
- request deletion in appropriate circumstances;
- request restriction of processing;
- object to certain processing;
- receive certain information in a portable format;
- withdraw consent where processing relies on consent.
These rights are not absolute and can depend on the information and reason it is being processed.
Requests can be made through the data access and deletion page.
Questions and complaints
Please contact WedSnap first if you have concerns about how your information has been handled.
You may also have the right to complain to the UK Information Commissioner’s Office.
Changes to this policy
This policy may be updated when the service, suppliers, legal requirements or data-handling practices change.
The latest version will be published on this page with an updated date.
Need clarification?
Contact WedSnap
Use the contact form if you have a question about these policies, your account, your gallery or information held by WedSnap.